The Customer Is Always Right, Provided He Or She Parks In The Right Spaces

Now this is how you make your customers feel at home:

Bloumie Papalazalou initially believed that her car was stolen from the parking lot at Whitestone Shopping Center when, several months ago, she returned from Key Foods to find it missing.

“I go to buy some oil and then I come out and I said, ‘Where’s my car?'” she said.

As it turned out, Papalazalou’s car wasn’t stolen — it was towed for being illegally parked in one of the lot’s reserved spaces for employees.

Papalazalou said she was unaware that the section she parked in along the lot’s fence is for employees only. Following her mistake, she paid a fee of $162 to get her car back.

Now Papalazalou said she fears coming to the lot because of the tow trucks looming around the corner waiting to tow illegally parked cars, many of whose owners don’t know that they’re occupying reserved spots.

“I’m scared because I never know,” Papalazalou said.