Economic Indicators, Too
Not just for European tourists, the automatic tip is a sign of the economic times:
Posted: February 8th, 2009 | Filed under: Consumer IssuesNew York City eateries have begun tacking on automatic gratuities to meal checks, making up for the economic downturn by socking the wallets of unsuspecting customers.
The Post last week found a dozen restaurants foisting tips on diners — sometimes as high as 20 percent and regardless of party size and without noting the policy on the menu, all in violation of consumer laws.
“I felt cheated and taken advantage of,” said Dazi Chen, who discovered a 20 percent tip stealthily added to his check at Midtown’s Bombay Eats, where he dined with a friend.
“They’re trying to get double gratuity,” fumed Chen, 31.
When he complained to a waitress, he was told the tip is “programmed” into the cash register and could not be refunded.
Rebecca Christian, a resourcing manager from Manchester, England, who visited the swanky River Café in Brooklyn over the holidays with her boyfriend, said she was hit with an unannounced 15 percent gratuity on a $400 check.
In fact, the menu said, “Gratuity and sales tax not included.”
Despite being “absolutely shocked,” she said, she paid the bill because she thought it was an American custom.
The eatery denies adding on secret gratuities.
“It’s very, very rarely that we would do that, and if we do, we always inform the guest that it has been added to the calculation, both on the check and verbally,” the maitre d’ told The Post.